Privacy Policy

This Privacy Policy explains how Glasspatch LLC (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use our services (“Services”), including when you:

• Visit our website at glasspatch.us
• Use our mobile windshield chip and crack repair services
• Contact us, request an estimate, or schedule service

If you do not agree with this Privacy Policy, please do not use our Services. Questions or concerns may be directed to glasspatchnow@gmail.com.

1. Information We Collect

In short: We collect personal information that you provide to us.

Personal information may include:

• Name
• Phone number
• Email address
• Contact preferences

We do not collect sensitive personal information.

2. How We Use Your Information

In short: We use your information to operate our business and provide services.

Your information may be used to:

• Provide and manage our services
• Respond to inquiries and service requests
• Communicate regarding appointments or service updates
• Maintain security and prevent fraud
• Comply with legal obligations

3. Sharing of Personal Information

We do not sell your personal information.

We may share information only in limited circumstances, including:

• With service providers who assist in operating our business under written agreements
• During a merger, sale, financing, or acquisition of all or part of our business

Mobile information, text message opt-in data, and consent are never shared with third parties for marketing or promotional purposes.

4. Data Retention

We retain personal information only as long as necessary to provide services and meet legal requirements. When no longer needed, information is securely deleted or anonymized.

5. Information From Minors

We do not knowingly collect personal information from individuals under 18 years of age. If such information is discovered, it will be deleted promptly.

6. Your Privacy Rights

Depending on your location, including California, you may have the right to:

• Know whether we process your personal information
• Access or obtain a copy of your information
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain processing where applicable
• Not be discriminated against for exercising your rights

To exercise your rights, contact us at glasspatchnow@gmail.com or call 408-827-1327.

7. Do-Not-Track Signals

We do not currently respond to browser Do-Not-Track signals due to the lack of a uniform industry standard.

8. California Privacy Rights

California residents may have additional rights under the CCPA/CPRA. We have not sold or shared personal information for commercial purposes in the past 12 months.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date above.

10. Contact Us